Exchange & Return

We do not refund. Only exchanging items within Lebanon is allowed.

EXCHANGE CONDITIONS :

- 8 days exchange only.
- The items must have the tag attached.
- The items are unworn.
- Shipping fees will be added on exchange orders.

Please note that sale items, accessories and swimwear cannot be exchanged due to health and hygiene reasons.

In order to make an exchange contact us on +961 76 116 404 or by email on exchange@keycouture.com

In the case of fault item, email us on customerservice@keycouture.com. After it, our team will inspect the item and process a replacement or a 100% refund credit if the item is no longer available.

After placing the order, you cannot cancel it or change it.